Introducing Apero: the booking engine for Canadian restaurants
· Updated · The Apero team
Every owner knows that sound. The phone rings in the middle of dinner rush while your host seats a six-top and your bartender finishes two drinks. Someone is calling to give you money, and nobody can pick up.
The caller rarely tries twice. In one survey, more than half of consumers (51%) said they had abandoned a business after reaching an automated phone menu, and most of what they would have spent went to a competitor.
Apero exists to fix that.
What Apero does
Apero is a booking engine for independent restaurants and growing groups. It brings together the pieces that fill a dining room.
- The 24/7 receptionist. Every call is answered, late at night, on holidays, in the middle of a rush. Guests book a table in one natural conversation.
- Smart seating. Your floor plan arranges itself so more parties fit each service, turning tables faster without burying the kitchen.
- Text confirmations. Outbound messages lock in bookings and cut no-shows before they happen.
- Booking analytics. Your data finally talks, showing what fills seats, what does not, and where the next cover is hiding.
25% of reservations arrive after closing, when the room is shut and nobody is there to answer. The receptionist takes each one.
One flat price. Every cover is yours.
We do not charge reservation fees. Your busiest nights should be your most profitable, not the nights you pay the most for your own guests. Apero is one flat rate, and every booking belongs to you.
The 24/7 receptionist sits on voice technology that already answers restaurant phones every night. We did not start from a demo. We started from a voice that already handles real rushes.
Sources
- Vonage, "IVR Horror" (2019): more than half (51%) of consumers abandoned a business after reaching an automated menu; 89% of the money they would have spent went to a competitor. https://www.prnewswire.com/news-releases/vonage-research-reveals-ivr-horror-costs-businesses-262-per-customer-each-year-300925404.html
- Apero internal data: 25% of reservations arrive after opening hours.
Written by
The Apero team
The Apero team builds reservation software and a 24/7 phone receptionist for restaurants across Canada, with input from the owners, hosts and managers who use it every night.