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Mise answers. You stay on the floor.

Mise picks up your restaurant's calls and writes each booking into your reservation book. The guest gets a text confirmation.

Mise's call card on a phone, ending with a booked table for Saturday.Mise's call card on a phone, ending with a booked table for Saturday.
Booked by Mise
Allergy noted
Text confirmation sent
Sample calls

The calls your host takes every night, handled.

Each card shows what the caller wanted and what landed in your book.

In your book
Book a tableEnglish
A guest asks for Saturday around 7:30 pm for four.
New reservation for four on Saturday at 7:15 pm, with the shellfish allergy noted.
Read transcript

Recording coming. Read the transcript for now.

Move a bookingEnglish
A regular calls to push tonight's dinner back an hour.
The same reservation at the new time, found from the caller's number.
Cancel a bookingEnglish
A guest can't make it tonight.
Reservation cancelled, and the table opens up for the next booking.
Answer a questionEnglish
A caller asks when the kitchen closes and where to park.
Answered from what you taught Mise. The call summary lands in the guest's thread.
Note an allergyEnglish
A guest mentions a nut allergy while booking.
Allergy alert tagged on the reservation, where your team sees it.
Transfer a large partyEnglish
Someone asks for a table for fourteen.
Over your party-size limit, so Mise transfers the call to your team.
Take a call in FrenchFrench
The caller answers the greeting in French and books in French.
The same booking in the same book, in either language.
Sample call

Read the call. Watch the table appear.

On the left, what the guest said. On the right, your reservation book as Mise writes the booking.

Above, what the guest said. Below, your reservation book as Mise writes the booking.

Sample call at our demo restaurant
MiseHello, bonjour! This is Mise from Ember & Vine.
GuestHi, do you have a table for four on Saturday around 7:30?
MiseI have 7:15 pm or 8:00 pm on Saturday. Which works best?
Guest7:15, please. One of us has a shellfish allergy.
MiseGot it. Can I take a name and use the number you're calling from?
GuestSure, it's under Jordan.
MiseYou're booked, Jordan. Four on Saturday at 7:15 pm, with the shellfish allergy noted.
SaturdayIn your book
7:15 pm. Jordan, party of four. Shellfish allergy.
Booked by Mise
Allergy noted
Text confirmation sent
During service

The phone rings hardest when nobody can answer.

Count what those calls are worth with your own numbers.

Monthly value if every missed call became a booking$9,360 a month3 missed calls × $120 × 26 services

Once Mise is live, the Voice report shows calls answered, bookings taken and estimated revenue at your price per cover.

Your rules

Mise knows when to hand the call to you.

You decide which calls go to a person, and Mise can brief them before it connects.

Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.Priya's escalated call marked Needs you, with the transcript, Mise's summary and the Take over button.

Transfers on your rules

Write each rule in plain words, like a party over your limit or a caller asking for the manager. Mise transfers to the number you pick.

Only what you told it

Mise answers from your hours, menu notes and policies. When it doesn't know, it says so and offers a follow-up.

Booked means booked

Mise tells a guest they're booked only after the reservation is in your book.

Every call on the record

Each call leaves a transcript and a summary in the guest's thread. Calls that need you send your team an alert.

Mise en place

We switch Mise on. You teach it your restaurant.

Our team turns Mise on for your location. A guided setup does the rest and ends with a test call in your browser.

  1. Pick Mise's number

    Choose a phone number for your location. Mise answers on it.

  2. Choose the voice and greeting

    Hear each voice, pick one and write the first words callers hear.

  3. Set your booking rules

    Party-size limit, booking cutoff, seating sections and a payment link when you require one.

  4. Teach it your restaurant

    Add parking, menu notes and policies. Mise suggests questions it couldn't answer.

  5. Decide who gets transfers

    Write transfer rules and add a backup number.

  6. Set its schedule

    Mise quotes your real hours from your services. Add days off, or pause it on a schedule.

  7. Make a test call

    Talk to Mise in your browser before it answers a guest.

Pricing

Mise comes with the All inclusive plan.

$349 a month per location, in CAD, taxes extra, with the full Standard plan and unlimited minutes.

Each location gets its own phone number for Mise.

All inclusive

$349a month per location

Everything in Standard, plus Mise answering your phone 24/7.

Questions about Mise

What does Mise do on a call?

Does Mise speak French?

What happens when Mise can't help?

Does Mise answer after closing?

Can I keep my restaurant's number?

How much does Mise cost?

Hear Mise take a booking.

Call our demo restaurant's line and book a table, or book a demo to set Mise up for your restaurant.